Privacy Policy

At Rayumi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and services.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Personal Information:

• Email address (required for account creation)
• Name (optional)
• Profile photo (optional)
• Age, gender, and skin tone (optional, for personalised recommendations)

Face Scan Data:

• Photos you take using our camera feature
• Facial analysis results including scores, metrics, and insights
• Scan history and trends

Usage Information:

• Scan history and analysis results
• App usage patterns and preferences
• Device information (device type, operating system)
• IP address and approximate location (for service optimization)

AI Chat Data:

• Conversations with our AI skincare coach
• Questions and responses for personalized advice

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your face scans and generate personalized analysis
• Deliver AI-powered skincare recommendations and insights
• Personalize your experience and content
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues
• Process transactions and manage subscriptions
• Generate leaderboard rankings and gamification features

3. How We Store Your Information

Data Storage:

• Your account information is stored securely in our databases
• Scan analysis results are stored in our secure database
• All data is encrypted in transit and at rest

Data Retention:

• We retain your personal information for as long as your account is active
• Face scan images and analysis data are retained until you delete your account
• You can request deletion of your data at any time

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We work with third-party service providers (like Cloudinary for image storage) who help us operate our services
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred
• With Your Consent: We may share information with your explicit consent

Third-Party Services:

• Google Sign-In: We use Google authentication for account creation
• Cloudinary: For secure image storage and processing
• AI/ML Services: For facial analysis and recommendations
• Google Play Billing: For subscription management

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information in the app
• Update: You can update your profile information at any time
• Delete: You can request deletion of your account and all associated data
• Data Portability: You can request a copy of your data in a portable format

To exercise these rights, contact us at official.rayumi or use the account deletion feature in the app settings.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

© 2025 Rayumi. All rights reserved.
By using Rayumi, you agree to this Privacy Policy.